Question 1

What is ShoCial?

Accepted Answer

ShoCial is India's video-first social commerce app. Watch short product videos from creators and buy the items you see instantly, without leaving the video.

Question 2

How does video shopping work on ShoCial?

Accepted Answer

Every video is shoppable. Tap a product tagged in a video to view its details and price, then buy in a few taps with secure payment and fast delivery.

Question 3

Is the pricing GST-inclusive?

Accepted Answer

Yes. Prices shown on ShoCial are GST-inclusive — the price you see is the price you pay, with no surprise charges at checkout.

Question 4

How do creators earn on ShoCial?

Accepted Answer

Creators upload product videos, tag the items they recommend, and earn a commission when their community shops their picks. Earnings are tracked in the creator dashboard.

Question 5

How do returns and refunds work?

Accepted Answer

You can raise a return or refund request from your order details in the Orders section. Eligible returns are processed per the item's return policy, and refunds are issued to your original payment method.

ShoCial Usage Help

Human Support

Common Topics